Q: Will the MU watermark be printed on the photo I order?
Q: Media/Staff Accounts: Will the MU watermark be on the high resolution image I download?
A: No, it is just for online copyright purposes. Your purchased or downloaded photo will not have the watermark on it.
DOWNLOADING - HOW TO - FOR MEDIA AND STAFF
Q: How do I download images properly?
A: See Media & Marquette Staff tab on the top of the page across the blue bar.
DIGITAL PHOTO FILES
Q: Do you sell digital files?
A: We do not sell digital files.
RECEIVING ORDERS
Q: How long does it take to receive prints?
A: USPS First Class mail can take up to 14 days, but usually prints are received in 5-7 days.
PROBLEMS WITH YOUR ORDER
Q: What if I don't receive my order or my prints are damaged?
A: Prints will be reprinted and reshipped if there is a problem with the order or if the order is not received.
Please contact Jenni Wilson at Jenni Wilson jwilson@replayphotos.com to solve your order issue.
ERROR NOTIFICATION
Q: What if a photo is identified incorrectly or there is a misspelling of someone's name?
A: Please email Maggie Casey of the Media Relations department maggie.casey@mu.edu if you spot any errors on the
site. The more we reduce misspellings, unidentified players and photos without proper
photo credit, the more accurate our site becomes.